HyperSTE Survey Results: Cost Savings & Quality Assurance for Content.

Tedopres recently conducted a survey amongst our HyperSTE users to determine how they are benefitting from our solution. Our customers range from heavy equipment manufacturers to high tech organizations. The common thread revealed the need to save translations costs and improve readability of their technical content.

Please find below the questions and results.

What was/were the reason(s) for your company to decide to consider the use of a Controlled Language?

1. Increase efficiency in writing: 63%
2. Save translation cost: 42%
3. Save overall cost: 26%
4. Safety, regulatory issue: 15%

How would you rate HyperSTE as far as helping you achieve your goal(s)?

1. Good to excellent: 80%
2. Satisfactory: 20%

Why did you choose HyperSTE over other (controlled language) tools?

1. Served our needs for clarity and consistency better
2. The 'standardization' approach is the better approach
3. HyperSTE allows us to check readability
4. Better product
5. Better price
6. Other

What have been the benefits of using HyperSTE?

1. Quality improvement in writing and/or translations: 67%
2. Reduced word count: 55%
3. Improved customer experience (users understand what they are reading): 30%
4. Translation cost savings: 22%
5. Compliance issue (ASD-STE100, corporate style guide, etc.): 22%
6. Decreased time to market: 17%
7. Higher reusability (to facilitate CMS, XML, DITA, etc.): 6%

Following the previous question, please quantify the benefits.

• Translation cost savings:
  • 50% reduced cost by 20%
  • 50% reduced cost by 30%.
• Reduced word count:
  • 17% by 10%
  • 17% by 20%
  • 67% by 30%
  • 33% by 40%
• Decreased time to market:
  • 33% by 20%
  • 67% by 30%.
• Overall documentation cost: from 10% till 40%.

How would you rate our customer service?

1. Good to excellent: 90%
2. Satisfactory: 10%

Because Tedopres focuses on maintaining the quality and accuracy of documentation, industry leaders including Boeing, Philips, Black & Decker, Saab and John Deere trust us to handle their most complex documentation projects. More than 500 additional multinational corporations have done the same.

Please contact us today to see how we may be able to assist you.